🔒 Data Protection Documentation

Xbalee Privacy Policy — Your Data, Your Rights

Your personal information is completely safe with Xbalee. Find out exactly what data we collect, how we store it, and where we never share it — all laid out transparently right here.

Updated: January 2026 SSL Encrypted Full Bangla Version No Third Parties
What's on This Page
  • What Data We Collect
  • Purpose & Scope of Data Use
  • Cookie & Tracking Policy
  • Third-Party Data Sharing Policy
  • Your Rights & Controls
  • Data Retention & Deletion Policy

256-bit
SSL Encryption
0
Selling Data to Third Parties
24/7
Data Monitoring
100%
Guaranteed Data Deletion

Why We Value Your Privacy

Learn about the core pillars of Xbalee's data protection

🔐
Strong Encryption

All your personal and financial data is protected with 256-bit SSL encryption. It cannot be read or intercepted by anyone during transfer.

🚫
No Data Sold

Xbalee never sells your personal data to advertisers or third parties. Your data is used solely to provide you with our services.

🗂️
Minimal Data Collection

We collect only the data that is strictly necessary to deliver our services. No unnecessary information is requested or retained.

Full Control in Your Hands

You may request to view, correct, or delete your data at any time. We are obligated to fulfill such requests within 30 days.

🍪
Cookie Transparency

We're upfront about what cookies we use and why — and you're free to disable them. We do not use unnecessary tracking cookies.

🛡️
Secure Data Storage

Your information is stored on secured servers and undergoes regular security audits. Multiple layers of protection are in place to prevent unauthorized access.


Last Updated: January 1, 2026
Important: By creating an account or using the services on Xbalee (xbalee.app), you confirm that you have read and agreed to this Privacy Policy. Please read this page carefully in full.

1 Introduction & Applicability

Xbalee is a licensed online betting and gaming platform operating for members in Bangladesh. We believe that every user's privacy is a fundamental right, and protecting that right is our responsibility.

This Privacy Policy applies to the xbalee.app website and all associated services. It is in effect whenever you browse our website, open an account, make a deposit, or use any of our services.

The core purpose of Xbalee's Privacy Policy is to clearly explain what data we collect, why we collect it, how we use it, and what rights you have over your information. No ambiguity, no hidden terms — everything is laid out transparently in plain English.

Scope of This Policy: This policy applies only to data collected directly by xbalee.app. Third-party payment gateways and game providers are governed by their own separate privacy policies.

2 What Data We Collect

Xbalee collects only the information necessary to provide its services and meet legal obligations. We never ask for or store data beyond what is strictly required.

2.1 Data Provided Directly by You

Information you provide directly to us when you register or use our services:

Data Type Purpose Mandatory?
Full Name Account Verification & KYC Yes
Date of Birth Age Verification (18+) Yes
Email Address Contact & Account Security Yes
Mobile Number OTP Verification & Communication Yes
Residential Address KYC & Payment Verification Yes
National ID Identity Verification For Withdrawals
Payment Information Transaction Processing Transaction Time

2.2 Automatically Collected Data

Some information is collected automatically when you use the website:

  • IP address and device type (for security and fraud prevention)
  • Browser type and operating system
  • Page visit data and session duration
  • Betting history and transaction logs
  • Login Time & Location (City Level)

3 How Your Data Is Used

Xbalee uses collected data only for specific, legitimate purposes. We never misuse your data or use it for unrelated activities.

  • Account Management: To ensure registration, login, and account security.
  • Transaction Processing: To process deposits, withdrawals, and bet settlements.
  • KYC & Age Verification: To meet legal obligations and prevent access by anyone under 18.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Customer Support: To resolve your issues and answer your questions.
  • Relevant Promotions: To send you personalized offers (you can opt out at any time).
  • Legal Compliance: To comply with regulatory authority guidelines.
  • Service Improvement: To improve platform performance and enhance the user experience.
Advertising Policy: We may use your data to show you targeted promotions, but only within Xbalee's own platform. Your information is never shared with external advertising networks.

4 Sharing Data with Third Parties

Xbalee does not sell your personal data. However, in limited circumstances, data may be shared with trusted partners:

4.1 When It Is Shared

  • Payment Processing: Payment providers such as bKash, Nagad, and Rocket receive the information necessary to complete transactions.
  • KYC Verifier: Licensed KYC service providers for identity verification.
  • Law Enforcement: Government authorities when required by legal order or investigation.
  • Anti-Fraud System: Fraud detection services (minimum necessary data only).

4.2 When It Is Not Shared

  • To advertisers or marketing companies
  • To competing online betting platforms
  • To data brokers or information resellers
  • To any unauthorized party without your consent
Contractual Safeguards: All third parties with whom data is shared are bound by strict data protection agreements and may only use the information for the specific purpose for which it was shared.

5 Cookie Policy

Xbalee uses cookies on its website. Cookies are small data files stored in your browser that help the website recognize you.

5.1 Types of Cookies We Use

Cookie Type Purpose Duration
Essential Cookies Login sessions, security, and site functionality Cleared at end of session
Functional Cookies Remembering language preferences and UI settings 30 Days
Analytics Cookies Site usage statistics (anonymized) 90 Days
Security Cookie Fraud Detection & Prevention 7 Days

5.2 How to Disable Cookies

You can disable non-essential cookies from your browser settings. Please note that turning off essential cookies may affect certain site features — such as keeping you logged in.

No Third-Party Cookies: Xbalee does not allow tracking cookies from any external advertising network on its website.

6 Data Retention & Deletion

Xbalee does not retain your data longer than necessary. Once the stated purpose is fulfilled or the legal obligation expires, your data is deleted.

  • Active Account: Your data is retained for as long as your account remains active.
  • After Account Closure: Financial transaction records are retained for up to 5 years for legal compliance.
  • KYC Documents: May be retained for up to 3 years after account closure.
  • Betting Log: Stored for a maximum of 2 years.
  • Marketing Data: Deleted at any time upon your request.
Data Deletion Request: You can request deletion of your data at any time by emailing support@xbalee.app. We will process your request within 30 days, though certain data may need to be retained due to legal obligations.

7 Your Rights

Every Xbalee member has the following rights over their personal data. To exercise any of these rights, contact our support team directly.

  • Right to Know: You can request to know what personal data we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or incomplete information.
  • Right to Erasure: Under certain conditions, you may request that your data be deleted.
  • Right to Restrict Processing: You can request that we stop using your data for specific purposes.
  • Right to Opt Out of Marketing: You can opt out of promotional emails and messages at any time.
  • Right to Lodge a Complaint: If you are not satisfied with how we handle your data, you may file a complaint with the relevant authority.
How to Exercise Your Rights: To exercise any of your rights, email us at support@xbalee.app. We will respond within a maximum of 30 business days.

8 Data of Children & Minors

Xbalee strictly prohibits registration and use of its services by anyone under 18. We do not knowingly collect data from minors.

Date of birth is verified at registration, and KYC documents are requested in suspicious cases. If a minor has created an account using false information and we become aware of it, the account will be immediately closed and all collected data will be deleted.

For Parents: If your child has accidentally created an account on Xbalee, please contact us at support@xbalee.app and we will resolve the issue promptly.

9 Security Measures

Xbalee uses industry-leading technology and practices to protect your data — not just policies on paper, but real technical safeguards.

  • 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security for account login.
  • Firewall & DDoS Protection: Servers are protected against external attacks.
  • Regular Security Audits: Regular testing by third-party security experts.
  • Restricted Access: Only authorized personnel may access specific data.
  • Data Backup: Regular encrypted backups are stored on secure servers.

9.1 In the Event of a Data Breach

In the unlikely event of a data breach, we will notify affected members by email within 72 hours and take all necessary protective measures.

10 Updates & Contact

Xbalee reserves the right to update this Privacy Policy at any time. For significant changes, registered members will be notified by email at least 30 days in advance.

The date of the latest update will always be shown at the top of this page. Continued use of the service after any changes constitutes your acceptance of the updated policy.

10.1 Contact Us

For any questions, complaints, or requests regarding this Privacy Policy, please reach out to our data protection team:

View FAQ: For answers to common privacy questions, visit our FAQ Page Available.

🔒

Your data is safe — get started now!

Your privacy is our top priority at Xbalee. Register today and enjoy betting in a safe, transparent environment.

Data Secured SSL Encrypted No Data Selling Licensed Platform
বাংলা